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ON-CALL – DEFINITIONS OF EMERGENCIES
Following are the Emergency Procedures for Wesley Apartment Homes:
What is an Emergency?
What is NOT an Emergency?
Non-Emergency calls will be attended to within 24-hours. Upon move-in all lights in the apartment are working. After move-in, the resident will be responsible for replacing bulbs as needed.
Wesley Apartment Homes strives to complete service requests within 48 hours. If the service request cannot be completed within 48 hours, the Manager will call to inform you of the status of the service request.