Frequently Asked Questions
COMMUNITY AMENITIES & FEATURES
Wesley Place Apartment Homes offers a resort-style amenity package designed for active, comfortable living, including:
- Two Sparkling Swimming Pools
- Fitness Center
- Resident Clubhouse
- Two Tennis Courts with Pickleball
- Charming Gazebo Event Space
- On-Site Car Wash Station
- Rentable Detached Garages
- Controlled Access / Gated Entry
- On-Site Dog Park
- Scenic Lake Views
- Picnic Area
Wesley Place Apartment Homes offers a resort-style amenity package designed for active, comfortable living, including:
- Two Sparkling Swimming Pools
- Fitness Center
- Resident Clubhouse
- Two Tennis Courts with Pickleball
- Charming Gazebo Event Space
- On-Site Car Wash Station
- Rentable Detached Garages
- Controlled Access / Gated Entry
- On-Site Dog Park
- Scenic Lake Views
- Picnic Area
Please contact the leasing office or check the Resident Portal for current pool hours and seasonal schedule.
Wesley Place features an on-site fitness center for residents. Please contact the leasing office for current hours of operation and details on available equipment.
Yes. Wesley Place features a dedicated on-site dog park where residents and their pets can enjoy outdoor time right at home.
PARKING, APPLIANCES & IN-UNIT FEATURES
Yes. Abundant open parking is available throughout the community. Detached garages are also available to rent for additional vehicle protection or storage. Please contact the leasing office for current garage availability and pricing.
Yes. Every home includes a full-size laundry room with washer/dryer connections. Select homes also include an in-unit washer and dryer. Contact the leasing office to confirm the specific configuration for your floor plan.
All homes come fully equipped with a refrigerator, oven, dishwasher, garbage disposal, and microwave. Renovated homes feature granite countertops and stainless steel appliances, while traditional-finish homes include black appliances. Residents are responsible for replacing light bulbs as needed after move-in, as all lights are confirmed working at the time of move-in.
PET POLICY
Yes. Wesley Place Apartment Homes warmly welcomes pets and offers an on-site dog park for your furry family members. A maximum of 2 pets per apartment is permitted, with no weight restrictions.
No! We are elated to say our residents enjoy a pet-friendly community with no monthly pet rent, helping pet owners save on recurring housing costs.
Pet owners pay a one-time non-refundable pet fee of $200 per pet and a refundable pet deposit of $200 per pet. There is no monthly pet rent. All pets must be screened through Petscreening.com, and residents will incur an annual fee per pet paid directly to Petscreening.com for a universal pet profile.
There are no weight restrictions. However, the following breeds are not permitted due to community insurance and safety policies: Rottweiler, Chow Chow, Presa Canario, Doberman, Akita, and Pit Bull (including American Staffordshire Terrier, Staffordshire Bull Terrier, and Bull Terrier). Please contact the leasing office with questions about specific mixed breeds.
LEASING, APPLICATIONS & MOVE-IN
Applying is fast and simple. Submit your application online at wesleyplace.com for a $35 application fee per applicant. An Admin & Reservation Fee of $150 plus a Good Faith Deposit of $200 ($350 total) is also required at the time of application. Applications are typically processed within 24–48 hours. Tours are free, walk-ins are welcome, and appointments are prioritized.
Up-front costs include a refundable security deposit with a minimum of $300 (subject to change based on credit score review during the application process), plus applicable leasing specials that vary. Before moving in, you will need to pay one full month of rent, which includes your base rent, monthly fees, and any one-time fees. The following month, your account will display the prorated rent for the days you lived in the apartment during your move-in month. Contact the leasing office directly for current move-in specials and a full breakdown of first-month costs.
The minimum lease term is 6 months. Longer-term leases are also available. Short-term leases (6–9 months) are subject to a short-term lease fee. Contact the leasing office for current lease term options and applicable premiums.
No. Apartments are unfurnished. Residents provide their own furniture and décor.
Subleasing is strictly prohibited. However, you may add a roommate at any point during your lease term. All added roommates must be approved by management and meet the community’s qualification criteria.
To terminate your lease early, specific notice and fee requirements apply as outlined in your residential lease contract. Please contact the leasing office for full details on early termination.
We’re thrilled to tell you that we offer flexibility with our qualifications. We review credit and rental history through a third-party screening program. Depending on your credit profile, approval may include conditions such as an additional deposit prior to move-in. Our team’s job is to get you into your dream home!
Our corporate office can help with this request! You can reach them at 800-695-6292.
RENT, UTILITIES & PAYMENTS
Rent is due on the 1st of each month. Payments are made through the RentCafe Resident Portal, which also supports automatic recurring payments for convenience.
No. Utilities are not included in rent. All homes are all-electric, helping residents enjoy energy-efficient living. All utilities are separately billed and metered based on actual usage. Residents also pay a monthly Home Essentials Bundle of $49, which includes: Trash Services ($15/month), Pest Control ($5/month), Package Room & Handling ($3/month), Pool Monitor and Services / Global Maintenance Services / Courtesy Officers ($10/month), and Community Liability Reimbursement ($16/month).
Please contact the leasing office for current internet and cable providers serving the community.
Yes. The community requires participation in Protect the Apartment (PTA), a liability waiver program, at minimum the Entry Level, which also requires accompanying renter’s insurance. If you enroll in the Gold or Silver PTA levels, standalone renter’s insurance is recommended but not required. Visit ProtectTheApartment.com to learn more and compare plan options.
Yes. Refer a friend who signs a lease and receive a referral reward. Ask the leasing team for full details on the current resident referral program.
No. A new security deposit is required for each apartment community. Transfer fees and advance notice requirements also apply. Contact the leasing office for specific transfer guidelines.
Yes we do! We offer a Flexible Payment Plan (FPP) available for residents after 90 days of residency and great payment history. Ask your personal leasing consultant for more information!
PEST CONTROL, TRASH & PACKAGES
Trash services are included in the monthly Home Essentials Bundle. Please contact the leasing office for trash disposal locations and recycling guidelines on the property. Please break down all cardboard boxes before disposal. Furniture and large bulk items require special disposal arrangements.
Wesley Place offers a secure Package Room and Handling service, included in the monthly Home Essentials Bundle. Contact the leasing office for details on package pickup hours and procedures.
Pest control service is included in the monthly Home Essentials Bundle at $5/month. To schedule your unit for treatment, submit a work order through the Resident Portal. Pest control service is available unlimited times through the portal.
LOCATION, NEIGHBORHOOD & SCHOOLS
Wesley Place Apartment Homes is located at 3250 Sweetwater Road, Lawrenceville, GA 30044, conveniently situated near Sugarloaf Parkway and major commuter routes. The community has quick access to Interstate 85 for easy travel throughout Metro Atlanta. For turn-by-turn directions, visit wesleyplace.com/mapsanddirections or contact our leasing office at (678) 616-9468.
Wesley Place is located in Gwinnett County, recognized with the 2025 National Quality of Life Award. Please contact the Gwinnett County Public Schools district or the leasing office for current school zoning information for your specific address.
Wesley Place offers convenient access to major roadways including Interstate 85, allowing residents easy travel throughout Metro Atlanta and surrounding cities. Please contact the leasing office for information on nearby public transit options.
Residents enjoy easy access to a Publix Super Market at Promenade at Pleasant Hill, Kroger, and Sam’s Club for everyday shopping needs, as well as a Walmart Neighborhood Market nearby. Popular dining options in the area include Bahama Breeze, Olive Garden, Chili’s Grill & Bar, Dunkin’, Krispy Kreme, and more. For entertainment, Studio Movie Grill is just minutes away, and Sugarloaf Mills — one of the area’s premier shopping and entertainment destinations — is approximately 15 minutes from the community. Outdoor recreation is available at Sweet Water Park and nearby green spaces throughout Gwinnett County.
TOURS, OFFICE ACCESS & MANAGEMENT
Tours are completely free. You can book an appointment online at wesleyplace.com or simply walk in during office hours. Walk-ins are always welcome, though appointments receive priority scheduling. The leasing staff and community manager are available during business hours and happy to answer questions in person.
Office Hours:
- Monday – Friday: 9:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: 1:00 PM – 5:00 PM
The leasing office is open during standard business hours. You are welcome to drop in anytime to meet with your leasing consultant or community manager. You may also reach the team by phone at (678) 616-9468 or through the Contact Us page at wesleyplace.com. For after-hours maintenance emergencies, use the dedicated emergency maintenance line.
MAINTENANCE & REPAIRS
Yes. Wesley Place Apartment Homes provides a dedicated on-site Emergency Maintenance Team available 24 hours a day, 7 days a week, 365 days a year, including weekends and holidays. Residents never face an urgent repair situation without support.
The fastest way to request repairs is through the Wesley Place Resident Portal, where you can submit a work order online at any time. For non-emergency issues, our team responds within 24–48 hours. If the repair cannot be completed in that window, the Community Manager will personally contact you with a status update. For emergencies during business hours, call the leasing office directly at (678) 616-9468. For after-hours emergencies, use the dedicated maintenance emergency line.
The following situations are treated as immediate after-hours emergencies:
- Active flooding from a sprinkler line, domestic water line, or sewer
- A flooding hot water heater
- Complete loss of electrical power (not due to non-payment)
- Fire in a unit or building
- Gas leak
- A door that cannot be secured
- No functioning toilet when the unit has only one bathroom
The following are not emergencies and will be addressed within 24 hours: no A/C or heat, jammed garbage disposal, lockouts (residents must call a locksmith unless the lock is malfunctioning), no hot water, trap leaks under sinks, non-working appliances (dishwasher, washer/dryer, stove), clogged tubs or sinks (unless overflowing).
No, you are not required to be present. When submitting your work order through the Resident Portal, use the “Access Notes” field to leave instructions for the technician — for example, noting that you have a pet secured in a room, requesting a call before entry, or any other preference.
If you are locked out during office hours, visit the leasing office with a valid photo ID and our team will assist you promptly. Outside of office hours, please contact a local licensed locksmith, as lock-out assistance is not covered by the after-hours emergency line unless the lock mechanism itself is broken or malfunctioning.
Residents are welcome to personalize their home. However, significant modifications — such as repainting walls or making large holes — must be restored to original condition prior to move-out. Any unremedied damage beyond normal wear and tear will be assessed at the time of move-out and charged accordingly.
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Testimonials
This was my first time getting an apartment and Bonnie helped us through everything. The staff is super nice. Plus they have great specials. I really love my new home.
- Patricia Clark
Wonderful place to live, and the staff is awesome. Bianca Hernandez provided us with excellent service. She showed us that she actually cares about our well being in the apartment that we choose. Over all great place and great staff.
- R. Williams
I am relative new to the area only been here for about 4 months but i like it. I live in a one bedroom. It is small but nice. I don't have any of the roach problems that some people say they have. I have never had an issue with the leasing office staff. The only thing I don't like is the office does not open until 1o clock on Sunday. It does not work with my work schedule to get my packages.
- Wayne Allen
I've been here for four years and the staff is absolutely great I work with Bonnie. Bonnie and Tiffany are the only reason why I continue to stay here with staff like that that caters to your needs so you can forget about a few of the Cosmetic problems with the apartment complex.
- Nicole Devine
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